Data protection
Personal data protection matters a lot for Raben. Therefore, all your data is processed in accordance with the relevant legal provisions (GDPR and the Swiss Federal Act on Data Protection (‘DSG’) as well as all other applicable data protection regulations (hereinafter jointly referred to as ‘data protection regulations’)). This privacy policy outlines the most important aspects of data processing on our website.
It explains what personal data we collect, how it is used and processed, to whom it may be transferred, and how it is stored. It also outlines your rights, the data protection measures we have implemented and contact details for any questions about data protection.
1. Data controller
The data controller collecting and processing your personal data is Raben Sieber AG:
Raben Sieber AG
Lohagstrasse 14
4133 Pratteln, Switzerland
or the affiliated Raben Group company competent for data protection.
Contact person for data protection issues:
Monika Appolt-Bubacz, e-mail: monika.appolt-bubacz@raben-group.com
Raben Group companies:
Raben Management Services sp. z o. o.
ul Zbożowa 1
62-023 Robakowo (Poland)
Tel. +48618988800
recepcja.tulip@raben-group.com
Shall you have any questions regarding the protection and security of your personal data, your rights or claims related to data protection, please use the telephone or email contact details provided above.
2. Personal data processing principles
Your date is collected and processed for specific purposes with details depending on such factors as the services provided to you, and the nature and scope of our business relationship.
Personal data shall be understood as any data allowing for clear identification of an individual. This includes, in particular, personal details (name, address, contact details, etc.).
2.1 Using links
Our website contains links to external site. Please note that when clicking a link to third-party websites, you will be subject to their data protection regulations. Please familiarise yourself with them when using external links, as we do not accept any responsibility or liability for third-party websites.
2.2 Using the online contact form
Using the contact form on our website you can contact us or send some comments, which will be forwarded to the applicable specialist department.
With the contact form your name, email address, company name, subject and message content are collected and then used for re-contacting you and maintaining customer relations. This data is transferred to nobody without your explicit consent, unless it is necessary for contract performance or any pre-contractual activities.
3. Transfer of data to third parties
Any personal data shall only be transferred if this is legally permitted or required to meet contractual or legal obligations.
Your data is only passed internally to departments or employees who need them for contract performance, legal compliance or interest protection. You can find list of all group companies at https://www.raben-group.com/contact. Your data will only be forwarded to the group company responsible for the processing of your order.
Your data will not be passed on to other third parties or sold to commercial companies for advertising purposes.
4. Data storage and deletion
Your personal data will be stored for as long as required and for the duration of the storage period stipulated by law. Beyond this, personal data storage results from statutory obligations. Your data will be deleted as soon as it is no longer required for its intended purpose (e.g. in the context of a contractual relationship), unless its storage is necessary for statutory (corporate or tax) reasons.
5. Rights of data subjects
You enjoy several rights related to your data that we store. They include the right to access, rectify, erase, restrict the processing and transfer of your data, and the right to withdraw your consent, to object to the processing. If you believe that the processing of your data violates data protection regulations or your data protection rights have been violated in any other way, you can directly assert your rights using the contact details specified in section 1.
6. Data security
The Raben Group takes appropriate measures to ensure that your data is adequately protected.
However, Raben Group shall not be liable for the security of data transmitted via the Internet. In particular, when sending data via e-mail you risk third parties accessing them.
We hereby object to third parties using our contact details specified herein for advertising purposes. We also reserve the right to take legal action against unsolicited sending of advertising materials.
Should individual provisions or formulations of this disclaimer be or become invalid, it shall not affect the content and validity of the remaining provisions.
7. Web Tracking
Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses cookies, which are text files stored on your computer. They help us analyse how users use our site. Information on how you use our site (including your IP address) is stored in cookies, transmitted to and stored by Google on servers in the United States.
Google will use this information to analyse your use of our website, compile a website activity report for us and provide other services relating to website and internet use. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
Google will not link your IP address to any other data held by Google. You may reject cookies by selecting the appropriate settings on your browser. However, please note that this may affect the functionality of our website. By using this website, you consent to the processing of your data by Google as set out above.
8. Cookies
Our website uses cookies. Cookies are small text files that the browser stores on your device. They are not malicious in any way.
We use cookies to make our website more user-friendly. Some cookies will remain on your device until you delete them manually. Thanks to them our website can recognise your browser the next time you visit it.
When you first visited our website, information about the use of cookies was displayed and your consent was obtained.
9. Deactivating and deleting cookies
You can deactivate cookies at any time, delete them or use your browser to block them. However, please note that if you do so, we cannot guarantee full functionality of our website.
10. Amendments
Any amendments to this privacy policy will be published here. In this way you can check at any time which data we store and how we collect and use it.
Our group operates in Switzerland as well as in the EU/EEA. The information provided here is based on the GDPR, taking into account the DSG and other applicable data protection regulations.